Privacy Policy

Last Updated: July 22, 2025


Garderly ("Garderly," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website garderly.com and use our AI garden design tools and related services (collectively, the "Service").

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1. Information We Collect

We collect information that identifies, relates to, describes, or could be associated with you ("Personal Data"). This includes:

  • Account Data: When you create an account, we collect your email address and password. If you sign up using a third-party service (like Google), we may receive information such as your name and email address from that service.
  • User Content: This includes the **Input Photos** you upload and the **Prompts** (text descriptions) you provide to generate designs. We process this data to provide the Service, but as stated in our Terms of Service, **we will not use your User Content to train our AI models.**
  • Payment Information: If you make a purchase (subscriptions or credit packs), we collect necessary payment information, such as credit card details, which are processed by our third-party payment processors (e.g., Stripe). We do not store your full payment card details on our servers.
  • Usage Data: We automatically collect information about how you access and use the Service, including your IP address, browser type, operating system, referral URLs, pages viewed, time spent on pages, and clicks. This helps us understand user behavior and improve our Service.
  • Communication Data: If you contact us via email (e.g., support@garderly.com) or through our website, we collect the content of your communications and our responses.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain the Service: To create and manage your account, generate AI designs based on your Input Photos and Prompts, process transactions, and provide customer support.
  • To Improve and Personalize the Service: To understand how users interact with our features, debug, troubleshoot, and develop new functionalities.
  • For Security and Fraud Prevention: To protect our Service and users from fraudulent activities and unauthorized access.
  • For Communication: To send you transactional emails, service updates, security alerts, and, if you opt-in, promotional and marketing communications.
  • To Comply with Legal Obligations: To meet our legal and regulatory requirements.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and the UK, we process your Personal Data based on the following legal grounds:

  • Performance of a Contract: When processing is necessary for the performance of the contract with you, such as providing the AI design service or managing your account.
  • Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our Service, preventing fraud, and conducting analytics, provided these interests are not overridden by your data protection rights.
  • Consent: When you have given us explicit consent for a specific purpose, such as sending marketing communications. You have the right to withdraw your consent at any time.
  • Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.

4. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, hosting, data analytics, and customer support. These providers are obligated to protect your information.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • Affiliates: With our current or future affiliates for purposes consistent with this Privacy Policy.
  • With Your Consent: With third parties when you have given us explicit consent to do so.

We **do not sell or rent** your Personal Data to third parties for their marketing purposes.

5. Data Retention

We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or other legal requirements). When we no longer need your data, we will securely delete or anonymize it.

Your **Input Photos** and **Generated Content** are retained in your account for your access unless you delete them or your account is terminated.

6. Data Security

We implement appropriate technical and organizational measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights (GDPR)

If you are in the EEA or UK, you have the following rights regarding your Personal Data:

  • Right to Access: You have the right to request a copy of the Personal Data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete Personal Data.
  • Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your Personal Data under certain circumstances.
  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your Personal Data under certain conditions.
  • Right to Data Portability: You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
  • Right to Object: You have the right to object to the processing of your Personal Data under certain conditions, particularly when processing is based on legitimate interests or for direct marketing.
  • Right to Withdraw Consent: Where we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, particularly in the country of your habitual residence, place of work, or place of the alleged infringement.

To exercise any of these rights, please contact us at support@garderly.com. We will respond to your request within one month.

8. Children's Privacy

Our Service is not intended for children under the age of 13. As stated in our Terms of Service, if you are between 13 and 16, you must have parental consent to use the Service. We do not knowingly collect Personal Data from children under 13 without verifiable parental consent. If we become aware that we have collected Personal Data from a child under 13 without appropriate consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@garderly.com

Garderly
The Netherlands